Privacy Policy

This privacy policy sets out the privacy policies and practices for Neo Noir; with respect to how Neo Noir collects personal information. It also describes how Neo Noir maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Neo Noir via this website. This Privacy Policy also sets out how you can access certain information that Neo Noir may collect about you. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws, including, but not limited to, Your Contacts and other personal information collected through the Services.

Please note that the Site may contain links to other third party websites that are not controlled or operated by Neo Noir. This Privacy Policy does not apply to such third party websites, and Neo Noir is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Neo Noir encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.


BY SUBMITTING PERSONAL INFORMATION TO NEO NOIR OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT NEO NOIR MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting Neo Noir at the address provided below. If you refuse or withdraw your consent, you acknowledge that Neo Noir may not be able to provide you or continue to provide you with certain services or information which may be of value to you.


Revisions to This Privacy Policy
Neo Noir reserves the right, in Neo Noir’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Neo Noir will treat your continued use of the Sites, Apps and Services following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Neo Noir will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.
This Privacy Policy was last updated 14th August 2019.


Collection of Your Information
Neo Noir may collect personal information about you, including at the Stores or through your use of the Sites, the Apps or through your use of the Services, which may include information provided in connection with the following activities:

Registering or filling in forms on the Sites, the Apps or in the Stores. This includes information you may provide when you request additional information about Neo Noir’s products and services or sign up to receive Neo Noir’s e-mail newsletters or coupons.
Downloading and using one of our mobile applications.
Completing a profile or uploading information to the Sites or the Apps.
Purchasing any product or service from Neo Noir, whether at a Store or through the Sites or the Apps.
Providing design or product feedback or making other submissions to Neo Noir.
Requesting information or assistance from Neo Noir. Neo Noir may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding Neo Noir’s products and services.
Participating in consumer contests, sweepstakes and other promotions.
Using other features of the Sites, Apps or Services that may be offered from time to time, and may require such information in order to utilize the feature (including but not limited to making a Submission as defined in the Terms of Use).
The personal information that Neo Noir may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your Neo Noir account, profile, your Submissions (as defined in the Terms of Use), or in other communications to Neo Noir. This may include information about your height, weight, fitness and health that is provided to Neo Noir voluntarily. In addition, Neo Noir  may collect additional information from users of our Services. You represent and warrant that you have the right and authority or have obtained all necessary consents (including under this Privacy Policy) to provide any information, including any personal information of another individual, that is provided by you to Neo Noir.

Neo Noir may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites and Services, the routes by which users access the Sites and Services and use of any hyperlinks available on the Sites and Services. Neo Noir or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites, Apps and Services and the Sites’, Apps’ and Services’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.


Like many websites, Neo Noir utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally unless you have otherwise provided Neo Noir with personal information.
Cookies help Neo Noir to improve the Sites and Services, and to deliver more personalized service by enabling Neo Noir to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Neo Noir’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.


IP Addresses
An IP address is a computer's numeric address, by which it can be located within a network. Neo Noir may record your IP address when you visit or use services or features on the Sites. Neo Noir may use your IP address for the purposes noted above, and also to help diagnose problems with Neo Noir’s server, or to administer the Sites. Neo Noir may also use your IP address to identify you when Neo Noir feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, Services, systems, information, employees, service providers, business partners, users, customers and others.


Third Party Analytics and Tracking
Neo Noir uses automated devices and applications provided by third parties in connection with services such as surveys, advertising, social media management and analyzing usage of our Sites, Apps and Services. These third parties include Google Analytics (including Google Analytics’ Demographics and Interest Report) Appoxee, Mindbody, Flurry Analytics, Iconosquare, We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies, tracking pixels, agents and other visitor identification and tracking technologies which collect information to perform their services. We do not share personal information that we collect directly with these third parties. However, these third parties may collect personal information directly through the use of cookies and other tracking technologies. For an explanation of the information collected by these third parties and their respective privacy policies and procedures for opting out of particular uses of your data, please go to the APPOXEE PRIVACY POLICY, FLURRY ANALYTICS PRIVACY POLICY, MINDBODY PRIVACY POLICY, ICONOSQUARE PRIVACY POLICY, and the GOOGLE ANALYTICS PRIVACY POLICY. Those wishing to opt out of Google Analytics data collection should use the GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON.
Please note that these third parties may use cookies — text files that are stored on your computer and that enable an analysis of your use of the Sites. You can prevent the collection of data concerning your use of the Sites (including your IP address), which are generated by the cookie, and the processing of that data by Google by downloading and installing the browser plug-in that is available under the following link: DOWNLOAD AND INSTALL THE BROWSER PLUG-IN.
Neo Noir collects transactional information and browse behavior on our website. Neo Noir may use such information to offer you recommendations for products and services that are relevant to your interests. Neo Noir uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Neo Noir shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
Neo Noir also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our Sites in order to help show advertisements on other websites likely to be of interest to you. If you would like more information about this practice or to opt-out of this use of your anonymous information, please visit


Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Neo Noir uses physical, technological and administrative procedures to protect the personal information that Neo Noir collects from loss, unauthorized access, modification, disclosure or other misuse.
Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites, Apps or through the Services may be read or intercepted by others. If you have any questions about the security of personal information collected by Neo Noir, please contact:
You should also be aware that certain aspects of the Sites, Apps and Services are not confidential and are available for public viewing. Any submissions that you may post to any publicly available features of the Sites, Apps and Services are not confidential and may be viewed by other users of the Sites, Apps and Services. By making personal information publicly available where the Sites, Apps and Services allow you to do so, you consent to such publication by Neo Noir or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


Use of Your Personal information
Upon Neo Noir’s collection of your personal information, Neo Noir may use and disclose such personal information, separately or in combination with pre-existing information, for the following purposes:

To develop, enhance, market, sell or otherwise provide information, products or services;
To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Neo Noir including at the Stores, on or through the Sites or through the Apps or the Services;
To conduct or administer contests, sweepstakes or other promotions in which you have participated;
To contact you and to respond to any communications that you may have had with us;
To troubleshoot problems with the Sites, Apps and Services;
To customize your experience or homepage on the Sites;
To develop and manage Neo Noir's business, staff and operations;
To verify your identity and information;
To maintain and update our records;
To enforce Neo Noir’s Terms of Use or comply with this Privacy Policy;
To detect and protect Neo Noir and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Neo Noir’s policies and contractual obligations;
To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Neo Noir;
As permitted by, and to comply with, any legal or regulatory requirements or provisions;
To access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use), all communications to and from you, all information relating to your use of the Sites, if Neo Noir is required to do so by law or legal process or if Neo Noir determines, in its sole discretion, that such action is necessary to protect the rights of Neo Noir, third parties, and other users of the Sites or for purposes of responding to your request for customer service; or
For any other purpose to which you consent.
Neo Noir may not be able to do these things without your personal information. For example, we may not be able to communicate with you and respond to your enquiries. Personal information collected by Neo Noir may be transferred to, stored and processed in the countries listed in Appendix A. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. To the extent permitted by law, Neo Noir will not be responsible under the laws of your country of residence for the conduct of any parties to whom Neo Noir discloses your personal information outside that country, and you may not be able to seek redress under those laws.


Disclosure of Your Information
Neo Noir may disclose your personal information to its subsidiaries or affiliates and to third parties whom Neo Noir hires to provide services on Neo Noir’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Neo Noir’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Neo Noir will only provide those third parties with the personal information that they need to deliver the services to Neo Noir and/or on Neo Noir’s behalf. Neo Noir will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that Neo Noir is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Neo Noir, you consent to your personal information and any other information Neo Noir may have collected being transferred to another party in connection with such transaction. You also consent to Neo Noir disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Neo Noir’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.


Retention of Your Personal information
The personal information that you provide will be retained by Neo Noir in accordance with applicable laws. Neo Noir holds personal information electronically and in hard copy form, both at Neo Noir premises and with the assistance of service providers. However, Neo Noir will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Neo Noir business purposes.


Choice and Opt-Out Preferences
If, at any time, you prefer not to receive further promotional email communications from Neo Noir, you will have the ability to unsubscribe from such communications by means of a link provided in every promotional e-mail that is sent to you by Neo Noir. You also have the ability to unsubscribe from such communications by CONTACTING US BY EMAIL.


Access and Correction
Neo Noir will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Neo Noir will give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Neo Noir holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Neo Noir will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Request for Access and Correction, Questions or Comments
Neo Noir welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to Neo Noir at:

Neo Noir takes your privacy concerns seriously. Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns, and may need to engage or consult with other parties in order to investigate and deal with your issue. We will keep records of your request and any resolution.

Subscribe to receive $10 off


  • Facebook
  • Instagram